Privacy Policy
This Privacy Policy describes how wild U (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or make a purchase from www.wildu.in (“Website”).
The Website is operated by Rubicon Exim Private Ltd, having its corporate office at 43-B, Phase 5, Udyog Vihar, Gurgaon, Haryana – 122016, India.
By using this Website, you agree to the terms of this Privacy Policy.
Information We Collect
When you visit or interact with our Website, we may collect personal information such as your name, email address, phone number, shipping and billing address, and order-related details. Payment information is processed securely by third-party payment gateways, and we do not store card or banking details.
We may also collect information related to your orders such as products purchased, order value, payment mode, delivery status, and communication related to returns or refunds.
When you browse the Website, certain information is collected automatically, including your IP address, browser type, device information, pages visited, and approximate location. This information helps us improve our Website and services.
How We Use Your Information
We use your information to process and fulfill orders, communicate order confirmations and shipping updates, provide customer support, improve our products and services, send promotional communications (where consent is provided), prevent fraud, and comply with legal obligations.
Sharing of Information
We may share your information with trusted service providers such as payment gateways, logistics partners, communication service providers (email, SMS, WhatsApp), and website analytics partners. These third parties are permitted to use your information only to perform services on our behalf and are required to keep it confidential.
We may also disclose information where required to comply with legal or regulatory obligations, respond to lawful requests, or protect our rights and customers.
In the event of a business transfer such as a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.
Cookies and Tracking Technologies
We use cookies and similar technologies to enable website functionality, analyze traffic, improve user experience, and deliver relevant marketing. You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Website.
Marketing Communication
If you have opted in, you may receive promotional emails, SMS, or WhatsApp messages from us. You can opt out at any time by clicking the unsubscribe link in emails or by contacting us at care@wildu.in. Transactional messages related to your orders may still be sent.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, accounting, or regulatory requirements.
Data Security
We use reasonable technical and organizational measures, including SSL encryption, to protect your personal information. Payments are processed through secure, PCI-compliant payment gateways. However, no method of transmission over the internet is completely secure.
Your Rights
Subject to applicable laws, you have the right to access, correct, or request deletion of your personal information, and to withdraw consent for marketing communications. Requests can be made by contacting us at care@wildu.in.
International Data Transfers
If you access the Website from outside India, your information may be transferred to and processed in India. By using the Website, you consent to such transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact:
Rubicon Exim Private Ltd
43B, Phase 5, Udyog Vihar
Gurgaon, Haryana – 122016, India
Email: care@wildu.in